Puckett's Pigeon Forge Pigeon Forge

Good location right next to the Christmas place. Food and service was great. Food was piping hot and fresh. The brisket didn't have much fat on it and tasted good. Skillet Mac and catfish sandwich were great. Smoked bologna sandwich could use some cheese (they should offer a cheese option). Took points off because I do not like the order up front business model. Fountain drinks are self serve. They do have service for bar drinks. I especially DISLIKE businesses asking for the tip UP FRONT. When restaurants do this it should be considered a FEE. The point of tipping is you tip based on the QUALITY of the service. I refuse to tip up front! Fortunately our waitress was very attentive and I left a great cash tip. It doesn't make any sense to tip before you get your service. I feel insulted by places that ask for the tip first. And honestly if I'm going to tip for service I would expect drink service to be included, not self-service drinks. I prefer the setup and atmosphere of the Murfreesboro Puckett's. This location has nothing about it that feels bona fide. I know it's a setup and nothing is original, but it doesn't HAVE TO feel that way. Everything was good except the atmosphere. Having visited other Puckett locations this one doesn't meet my expectations of the Puckett name. There are better restaurants in the area, I probably won't return to this location.

Loved this place! Giant menu when you walk in. Tell the cashier what you want and pay. Get your drinks and find a table. Very fast, simple. A band played the night we were there. You can order adult beverages from the bar. Fantastic food!! Will definitely come back!